Heating & Air Conditioning
Maintenance Plans
Service Agreements for Heating and Cooling
Heating System Service Plans
Tier 1: Basic Heating Maintenance
Services Included:
- Comprehensive inspection and diagnosis of the heating system across all zones
- Inspection of zone valves, manifolds, and circulator pumps
- Combustion analysis for safety assurance
- Steam treatment, if necessary
- Discounted parts when applicable
- One inspection per year (pre-season heating) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
Tier 2: Enhanced Heating Coverage
Services Includes:
- Comprehensive inspection and diagnosis of the heating system across all zones
- Inspection of zone valves, manifolds, and circulator pumps
- Combustion analysis for safety assurance
- Steam treatment, if necessary
- Discounted parts when applicable
- One inspection per year (pre-season heating) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Replacement of thermocouples, if needed
- Priority status for emergency service calls
Tier 3: Comprehensive Heating Protection
Services Includes:
- Comprehensive inspection and diagnosis of the heating system across all zones
- Inspection of zone valves, manifolds, and circulator pumps
- Combustion analysis for safety assurance
- Steam treatment, if necessary
- Discounted parts when applicable
- One inspection per year (pre-season heating) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Replacement of thermocouples, if needed
- Priority status for emergency service calls
- Annual system flush
- Discount for labor on boiler repairs
- Waiver of service charges on two service calls during normal working hours
Cooling System Service Plans
Tier 1: Basic Cooling Maintenance
Services Included:
- Inspection and diagnosis of the air conditioning system
- Refrigerant level check
- Inspection of coils and condenser fan
- Check condenser amp and voltage draw
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
Tier 2: Enhanced Cooling Coverage
Services Includes:
- Inspection and diagnosis of the air conditioning system
- Refrigerant level check
- Inspection of coils and condenser fan
- Check condenser amp and voltage draw
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Inspection of air handler in the attic
- Clearing of drain lines (if accessible)
- Replacement of customer-provided air filter
- Waiver of service charges on two service calls during normal working hours
Tier 3: Comprehensive Cooling Protection
Services Includes:
- Inspection and diagnosis of the air conditioning system
- Refrigerant level check
- Inspection of coils and condenser fan
- Check condenser amp and voltage draw
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Inspection of air handler in the attic
- Clearing of drain lines (if accessible)
- Replacement of customer-provided air filter
- Waiver of service charges on two service calls during normal working hours
- Annual coil cleaning
- Discount for labor on air conditioning repairs
Heating and Cooling Combo Plans (Separate Systems)
Tier 1: Basic Combo Maintenance
Services Included:
Heating System
- Comprehensive inspection and diagnosis of the heating system across all zones
- Inspection of zone valves, manifolds, and circulator pumps
- Combustion analysis for safety assurance
- Steam treatment, if necessary
- Discounted parts when applicable
- One inspection per year (pre-season heating) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
Cooling System
- Inspection and diagnosis of the air conditioning system
- Refrigerant level check
- Inspection of coils and condenser fan
- Check condenser amp and voltage draw
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
Tier 2: Enhanced Combo Coverage
Services Includes:
Heating System
- Comprehensive inspection and diagnosis of the heating system across all zones
- Inspection of zone valves, manifolds, and circulator pumps
- Combustion analysis for safety assurance
- Steam treatment, if necessary
- Discounted parts when applicable
- One inspection per year (pre-season heating) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Replacement of thermocouples, if needed
- Priority status for emergency service calls
Cooling System
- Inspection and diagnosis of the air conditioning system
- Refrigerant level check
- Inspection of coils and condenser fan
- Check condenser amp and voltage draw
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Inspection of air handler in the attic
- Clearing of drain lines (if accessible)
- Replacement of customer-provided air filter
- Waiver of service charges on two service calls during normal working hours
Tier 3: Comprehensive Combo Protection
Services Includes:
Heating System
- Comprehensive inspection and diagnosis of the heating system across all zones
- Inspection of zone valves, manifolds, and circulator pumps
- Combustion analysis for safety assurance
- Steam treatment, if necessary
- Discounted parts when applicable
- One inspection per year (pre-season heating) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Replacement of thermocouples, if needed
- Priority status for emergency service calls
- Annual system flush
- Discount for labor on boiler repairs
- Waiver of service charges on two service calls during normal working hours
Cooling System
- Inspection and diagnosis of the air conditioning system
- Refrigerant level check
- Inspection of coils and condenser fan
- Check condenser amp and voltage draw
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Inspection of air handler in the attic
- Clearing of drain lines (if accessible)
- Replacement of customer-provided air filter
- Waiver of service charges on two service calls during normal working hours
- Annual coil cleaning
- Discount for labor on air conditioning repairs
Furnace System (Heating/Cooling in One System) with Coil
Tier 1: Basic Furnace Maintenance
Services Included:
- Inspection and diagnosis of the furnace system
- Inspection of coils and blower components
- Combustion analysis for safety assurance
- Refrigerant level check
- Discounted parts when applicable
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
Tier 2: Enhanced Furnace Coverage
Services Includes:
- Inspection and diagnosis of the furnace system
- Inspection of coils and blower components
- Combustion analysis for safety assurance
- Refrigerant level check
- Discounted parts when applicable
- One inspection per year (pre-season cooling) to be scheduled by the customer
- Waiver of service charges on one service call during normal working hours
- Replacement of thermocouples, if needed
- Priority status for emergency service calls
- Coil pan treatment
- Clear drain lines
Our Heating & Air Conditioning Programs will address:
- Potential HVAC breakdowns that can interrupt your plans and compromise your family’s safety.
- Address minor issues early to prevent costly repairs.
- Experience more reliable comfort year-round.
- Receive priority service during emergencies.
- Maximize the lifespan of your HVAC system.
- “Peace of Mind” is a beautiful thing.
Terms and Conditions
General Terms: A-All Plumbing is not responsible for loss or damage due to service by another company or individual, power loss, water, acts of God, or any other situation not in A-All Plumbing’s control. All heating, cooling, plumbing, and electrical systems must comply with local codes. Non-compliance voids the contract. A-All Plumbing reserves the right to perform a site inspection before any work begins. The customer is responsible for any additional mechanical changes requested by city/town/village authorities that are not specified in the contract.
Contract Duration: Minimum contract duration is 6 months. Cancellations within 30 days of the start date will receive a full refund (less claims paid, if applicable). Cancellations after 30 days result in a prorated refund (less claims paid). Contracts renew annually unless canceled by the customer in writing.
Eligibility: Service is available to single-family residences and units in structures with no more than four housing units. Properties used for commercial purposes or with systems not installed to manufacturer specifications are not eligible.
Excluded systems include:
- Water heaters larger than 100 gallons or over 95,000 BTU/hr.
- Heat pump systems exceeding 5-ton capacity or using non-compliant refrigerants.
- Geothermal, ductless, or through-the-wall systems.
Service Call Waiting Period: A 10-day waiting period applies to new contracts to prevent immediate claims.
Annual Pre-season Inspection (includes annual system flush if necessary): Includes one annual system inspection. Inspections must be scheduled by the customer.
- Preseason heating inspections must be scheduled by September 1st to October 31st.
- Preseason cooling inspections must be scheduled by April 1st to May 31st.
- Annual System Flush must be scheduled by September 1st to October 31st and only when deemed necessary.
Warranties: Warranties are void if payments are not up-to-date or if serviced by another provider.
Payment Terms: Accepted payment methods: Cash, check, and credit/debit cards. A 3.5% non-cash adjustment fee applies to credit/debit card payments. Payments are due in full at the time of service unless otherwise agreed.
Dispute Resolution: Disputes are resolved by arbitration, excluding class actions or jury trials where permissible.
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your Management Plan
